These Terms of Service (“Terms”) govern your access to and use of Hockey Trainer Hub (the “Site”), operated by Elevate Sports Labs Inc. (“Elevate Sports Labs,” “we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms.
If you do not agree to these Terms, do not use the Site.
For questions about these Terms, contact us at privacy@elevatesportslabs.com.
1. About the Site
Hockey Trainer Hub is an online directory that helps users find hockey trainers and training businesses across Canada. The Site:
- Displays listings of hockey trainers sourced from publicly available information
- Allows trainers and training businesses to claim and manage their listings through a paid subscription
- Provides search and discovery tools to help users find trainers
We are not a hockey training service. We do not provide hockey instruction, employ trainers, or take part in the relationship between users and trainers.
2. Eligibility
You must be at least 18 years old, or the age of majority in your province or territory, to create an account or enter into a paid subscription. By using the Site, you represent that you meet this requirement.
The Site is not intended for use by children under 13. We do not knowingly collect information from children under 13.
3. Use of the Site
3.1 Permitted Use
You may use the Site to:
- Search for and view information about hockey trainers
- Contact trainers using the contact information they have made publicly available
- Submit inquiries through our contact form
- If you are a trainer, claim and manage your listing in accordance with these Terms
3.2 Prohibited Use
You agree not to:
- Use the Site for any unlawful purpose or in violation of any applicable law
- Scrape, copy, harvest, or republish the directory data, in whole or in part, without our written permission
- Use automated tools (bots, crawlers, scrapers) to access the Site, except for search engine indexing by reputable search engines
- Attempt to interfere with, disrupt, or gain unauthorized access to the Site, our infrastructure, or other users' accounts
- Submit false, misleading, or fraudulent information
- Use the Site to harass, defame, or impersonate any person or business
- Reverse-engineer, decompile, or attempt to extract source code from the Site
- Use the Site or its content to compete with us or build a competing directory
4. Directory Listings
4.1 Source of Listing Information
Trainer listings on the Site are sourced primarily from publicly available information, including Google Maps and other public sources. We make reasonable efforts to display accurate information but we do not warrant the accuracy, completeness, or currency of any listing.
Listing information may be out of date, incomplete, or contain errors. Users should verify information directly with the trainer before relying on it.
4.2 Listing Removal, Correction, and Claims
If you are a trainer or business listed in the directory and you wish to:
- Remove your listing: contact privacy@elevatesportslabs.com. We will action legitimate removal requests within 30 days.
- Correct your listing: contact us as above, or claim your listing to manage it directly.
- Claim your listing: follow the claim process on the Site and complete the verification steps.
4.3 No Endorsement
A listing on Hockey Trainer Hub does not constitute an endorsement, recommendation, or certification by Elevate Sports Labs. We do not verify the credentials, qualifications, safety record, or background of any trainer or business listed. Users are responsible for conducting their own due diligence before engaging any trainer.
5. Trainer Accounts and Subscriptions
5.1 Account Creation
To claim a listing, you must create an account and complete the claim verification process. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access to your account
- Be responsible for all activity that occurs under your account
We reserve the right to suspend or terminate accounts that violate these Terms or contain false information.
5.2 Subscription Fees
Claimed trainer listings require a paid subscription. The current subscription fee is $29 CAD per month, billed monthly through Stripe. Subscription pricing is subject to change with at least 30 days' notice to existing subscribers.
By subscribing, you authorize us (through Stripe) to charge your payment method on a recurring basis for the subscription fee plus applicable taxes.
5.3 Cancellation and Refunds
You may cancel your subscription at any time through your account dashboard or by contacting us at privacy@elevatesportslabs.com.
Refund policy: We do not offer refunds for subscription fees already paid. When you cancel, your subscription will remain active until the end of your current billing period, after which it will not renew. You will retain access to your claimed listing and account features until the end of the paid period.
After your subscription ends, your listing will revert to an unclaimed state. The publicly sourced listing information will remain in the directory unless you submit a removal request under Section 4.2.
5.4 Failed Payments
If a payment fails, we will attempt to retry the payment through Stripe. If payment cannot be collected, we reserve the right to suspend or remove the claim status from your listing.
5.5 Trainer-Submitted Content
When you submit content to your claimed listing (bio, services, photos, etc.), you represent and warrant that:
- The content is accurate and not misleading
- You have the right to submit the content (including any necessary rights to images and trademarks)
- The content does not infringe any third party's rights or violate any law
You grant Elevate Sports Labs a non-exclusive, royalty-free, worldwide licence to display, reproduce, and distribute the content you submit, solely for the purpose of operating the Site and the directory.
We reserve the right to remove or edit submitted content that violates these Terms or that we determine, in our reasonable judgment, to be inaccurate, inappropriate, or harmful.
6. Disclaimers
6.1 No Warranty
THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF INFORMATION.
We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
6.2 No Liability for Trainer Services
Elevate Sports Labs is not responsible for the conduct, services, qualifications, safety, or any other aspect of trainers or businesses listed in the directory. Any interaction, transaction, or arrangement between a user and a trainer is solely between those parties.
We strongly recommend that users:
- Verify trainer credentials independently
- Check references and reviews
- Ensure appropriate safety, insurance, and supervision arrangements are in place, particularly when training involves minors
7. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
- IN NO EVENT WILL ELEVATE SPORTS LABS, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
- OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED CANADIAN DOLLARS ($100 CAD).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you to the extent prohibited by law.
8. Indemnification
You agree to indemnify, defend, and hold harmless Elevate Sports Labs, its directors, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to:
- Your violation of these Terms
- Your use of the Site
- Content you submit to the Site
- Your violation of any third party's rights, including intellectual property or privacy rights
9. Intellectual Property
9.1 Our Intellectual Property
The Site, including its design, code, branding, logos, and content (excluding user-submitted content and publicly sourced listing information), is owned by Elevate Sports Labs or our licensors and is protected by copyright, trademark, and other laws.
You may not use our trademarks, logos, or branding without our prior written consent.
9.2 Directory Data
The compilation, organization, and presentation of directory data on the Site is our intellectual property. While individual data points (such as a business name and address) may be publicly available, the directory as a whole is protected as a compilation. You may not scrape, copy, or republish the directory without our written permission.
9.3 Copyright Concerns
If you believe content on the Site infringes your copyright, contact privacy@elevatesportslabs.com with the following information:
- A description of the copyrighted work you claim has been infringed
- The URL or location of the allegedly infringing material on the Site
- Your contact information
- A statement that you have a good-faith belief that the use is not authorized
- A statement, under penalty of perjury, that the information is accurate and that you are the rights holder or authorized to act on their behalf
10. Modifications to the Site and Terms
We may modify, suspend, or discontinue the Site (in whole or in part) at any time, with or without notice. We are not liable to you or any third party for any such modification, suspension, or discontinuation.
We may update these Terms from time to time. If we make material changes, we will update the “Last updated” date and, where appropriate, notify users by email or through a notice on the Site. Continued use of the Site after changes constitutes acceptance of the updated Terms.
11. Termination
We may suspend or terminate your access to the Site, including any account, at any time if we reasonably believe you have violated these Terms or if we are required to do so by law.
You may stop using the Site at any time. If you have a paid subscription, cancellation is governed by Section 5.3.
Sections that by their nature should survive termination (including disclaimers, limitations of liability, indemnification, intellectual property, and governing law) will survive.
12. Governing Law and Disputes
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict of laws principles.
Any dispute arising out of or related to these Terms or the Site will be resolved in the courts located in Ontario, Canada, and you consent to the jurisdiction of those courts.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
13. General
- Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Elevate Sports Labs regarding the Site.
- No waiver: Our failure to enforce any provision of these Terms is not a waiver of that provision.
- Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
- Severability: If any part of these Terms is held invalid or unenforceable, the rest will remain in effect.
14. Contact
For questions or concerns about these Terms:
Elevate Sports Labs Inc.
Email: privacy@elevatesportslabs.com